Are the pretzels fresh or frozen? Fresh.

Can the pretzels be frozen? Yes, we suggest that you eat them or freeze them immediately after recieving them.

How long does it take to recieve my pretzel order? From ship out time usually 2-3 days.

Can pretzels be shipped out first class mail? No, they are perishable and must be sent by UPS or USPS priority mail, to insure freshness.

What is the order process? Place your order on our online site along with any special instructions or questions. We will contact you via phone call with your total including shipping charges and ask for your credit card information at that time.